FAQs
Shipping
1.Which countries do you ship to?
We currently ship to the United States, Canada, the United Kingdom, and Australia. If you're located in another country, feel free to contact us. We'll do our best to arrange shipping to your location whenever possible.
2.When will my order ship, and when will it arrive?
Orders are typically shipped within 24 hours of being placed. During holidays, processing may take an additional business day. Once shipped, standard delivery usually takes 6–12 business days.
Please note that delivery times may vary depending on inventory availability, and during peak shopping seasons (such as Black Friday), shipping may take an additional 1–3 business days.
If you need your order sooner, we also offer Expedited Shipping, which delivers within 2–4 business days for an additional shipping fee.
3.How can I track my order?
As soon as your order ships, we'll automatically send you a shipping confirmation email with your tracking number. Simply click the tracking link in the email to view your package's real-time shipping status.
If you have any questions about your shipment, feel free to contact us at service@clohill.com. We're always happy to help.