Shipping policy

Thank you for shopping with us! Please review our shipping policy below for details on how we handle shipping and delivery.

Shipping Destinations

We only ship orders to the continental United States .

If you would like to experience our products in another country, please contact us and we will do our best to accommodate you.

Shipping Charges

Free shipping on orders over $40! Orders under $40 are charged a flat rate of $4.99.

Shipping Time

Order Processing Time:

We ship on business days. It usually takes 1-2 business day to process an order and we will email you once the order has shipped.

Delivery Time:

We expect your order to arrive within 7-12 business days. However, please note that actual delivery times may be affected by stock availability.

Delays:

Shipments may be delayed due to factors beyond our control (such as natural disasters or transportation strikes). During busy holiday periods, processing times may be longer than usual. We will notify you in advance of any delays.

Shipping Providers

We primarily use trusted carriers such as FedEx and USPS to ship your order. (If you have any other requests, please contact us at service@clohill.com.)   

Other Notes

We are not responsible for delays caused by tariffs, natural disasters, air or ground transportation strikes, or other unforeseen circumstances.
If you have any questions about your order, please feel free to contact us at service@clohill.com. We are always here to help you!